Become a Member

By joining the Contact Centre Nova Scotia Association you can play a vital role in shaping the future of our industry in the province. As a member you will benefit from networking opportunities, peer, consulting and vendor collaboration, influencing strategy and legislation affecting the industry, and access to the latest information and research.

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Associate Award Winners

Back Row Left to Right: Nicole Shaw (Bluecross), Lucie Belval (Convergys, Halifax), Cindy Aker (Staples), Marlee Breen (OLS Antigonish), Mike Levy (Admiral Insurance) Brandy Sparks (OLS Dartmouth), Sandra Parnell (OLS Liverpool), Oliver Ridley (OLS Kentville)

Front Row Left to Right: Kristen Woodworth (Convergys Truro), Anne Palmer (Convergys New Glasgow), Melinda Wheatley (Eastlink)

Missing from Photo: Douglas Handspiker (Convergys Digby)
Admiral
Alex MacDonald
Mike Levy
Blue Cross
Paula Mason
Nicole Shaw
Staples
Tammy Henderson
Cindy Aker
Eastlink
Chris Richards
Melinda Wheatley
OLS Dartmouth
Terry Miller
Brandy Sparks
OLS Antigonish
Rick Gosk
Marlee Breen
OLS Kentville
Nicole Marryatt
Oliver Ridley
OLS Liverpool
Henry Sewuster
Sandra Parnell
Covergys Halifax
Dave Billington
Lucie Belval
Convergys Digby/Cornwallis
Wendy Reid-Saulnier
Douglas Handspiker
Truro/Millbrook
Wendy Matchette
Kristin Woodworth
New Glascow
Greg MacDonald
Anne Palmer

Upcoming Events

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Latest News

  • National Certification Project Overview
    Contact Centre Canada (CCC) is a non-profit organization dedicated to promoting industry-driven research initiatives within Canadian contact centre vertical markets. By partnering with other industry contributors such as contact centre organizations, associations, vendors, consultants, labour representatives and educational institutions, CCC is fast becoming an industry leader in promoting human resource support and research initiatives.
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  • CCC - Benchmarking Project
    Contact Centre Canada (CCC) is pleased to announce that the National Benchmarking Tool development is underway. Contact Centre Canada, funded by the Government of Canada’s Sector Council Program, is dedicated to identifying and developing industry-driven solutions addressing human resource challenges in the Canadian contact centre industry. The need for a Canadian national benchmarking tool was conceived through consultation with industry stakeholders.
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