Become a Member

By joining the Contact Centre Nova Scotia Association you can play a vital role in shaping the future of our industry in the province. As a member you will benefit from networking opportunities, peer, consulting and vendor collaboration, influencing strategy and legislation affecting the industry, and access to the latest information and research.

Executive Team

Cameron Bruce (xerox) 
President

Cam began his career in sales with IBM as a Sales Representative in the Atlantic Canada area.

In 1994, Cam joined Xerox as a Sales Product Specialist and has held various positions such as Sales Manager and General Manager. In 2002, Cam moved to Halifax to lead the Xerox North America Inside Sales division as Director of Operations.

Cam and his wife Kelly live in Fall River with their two children Nicholas and Lindsey. A graduate of Memorial University, Cam received his Bachelor of Commerce Degree in 1990


Tonya O Quinn – Executive Director









Sandy Ross– VP Internal








Russell Jarvis – VP External

Russ had a 5 year stint in the military, and then his entire career in the financial sector, holding management positions with American Express,  Bank of Montreal , Central Guaranty Trust and IBM. After a short retirement, he returned to the workforce in 2005 with Minacs Worldwide Inc as the Operations Manager for a major U.S. bank in the Investor Relations field. Russ is married with 2 children and 1 grandchild and resides in Halifax.



Debby Vincent – Treasurer

Debby spent 16 years in the Financial Industry, holding a variety of Personal Banking, Mortgage Development and Contact Management positions with Scotiabank, Central Guaranty Trust, Investors Group and CIBC.  In 1998, Debby joined Staples when it opened its doors in Lower Sackville.  Debby is a Senior Contact Centre Manager for the Contract Division of Staples. She graduated from Dalhousie University with her Physical Education Degree in Teaching in 1983. Debby lives in Porters Lake with her husband Peter and their daughter Jessica, and son Michael and they also have a son James who is a Chef and lives in Nantucket Island, USA.


Dianne Quigley – Secretary

Dianne has spent 12 years of her career working in the contact center industry. Working for Sears, CIBC and now Scotiabank, Dianne has held multiple positions within the Scotiabank Halifax Customer Contact Center, such as Bilingual Quality Call Coach, Manager Customer Service (Bilingual) and currently holds the position of Manager, Customer Service.  Dianne is a resident of Herring Cove, along with her husband (Troy) and two teenage children Samantha and Nicholas. Although she resides in HRM, she will always call Isle Madame (Cape Breton) home!