Become a Member

By joining the Contact Centre Nova Scotia Association you can play a vital role in shaping the future of our industry in the province. As a member you will benefit from networking opportunities, peer, consulting and vendor collaboration, influencing strategy and legislation affecting the industry, and access to the latest information and research.

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Founding Members

The CCNSA has been founded by a number of contact centre organizations with a vested interest in promoting the contact centre industry in Nova Scotia.

Upcoming Events

March 10th, 2010
Building Effective Teams >
March 26th, 2010
IT Directors Workshop >

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Latest News

National Certification Project Overview
Contact Centre Canada (CCC) is a non-profit organization dedicated to promoting industry-driven research initiatives within Canadian contact centre vertical markets. By partnering with other industry contributors such as contact centre organizations, associations, vendors, consultants, labour representatives and educational institutions, CCC is fast becoming an industry leader in promoting human resource support and research initiatives.
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CCC - Benchmarking Project
Contact Centre Canada (CCC) is pleased to announce that the National Benchmarking Tool development is underway. Contact Centre Canada, funded by the Government of Canada’s Sector Council Program, is dedicated to identifying and developing industry-driven solutions addressing human resource challenges in the Canadian contact centre industry. The need for a Canadian national benchmarking tool was conceived through consultation with industry stakeholders.

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